When you place an order with Equestrian Fencing & Timber Ltd we ensure a smooth and timely delivery. Your goods will receive the proper care and attention from the time they are picked in our yard to when they arrive at your door. We operate a fast and efficient delivery service throughout the UK. Due to the nature of our products we use different delivery methods for the different types of products we sell, which range from a roll of wire to a pack of timber.
Equestrian Fencing & Timber Ltd usually aims to dispatch orders within 2-3 working days for most requirements and up to approximately 14 working days for Green Oak, Douglas Fir & Bespoke Gate orders. For all bespoke buildings and stables, the lead time will depend on the volume of jobs currently in place, and a bespoke lead time will be given to you at the point of order. We will always endeavour to complete your order ahead of schedule.
What time will it get here?
We appreciate that you may be taking time off work so we suggest that you request a call either on the morning of the agreed delivery date or one hour before delivery – whatever suits. Just enter your request in the ‘Order Notes’ box on the checkout page.
Please let us know in advance if there are any access restrictions; for example narrow streets, parking restrictions, narrow farm tracks etc. Failure to do this may result in a failed delivery and a re-delivery charge.
When your delivery arrives
To keep delivery charges to a minimum, goods are manually offloaded from the delivery vehicle. Someone must be on-site to sign for the delivery who is able to assist with the offload. If your order contains large lengths of timber or concrete, you may need additional people on hand to help. As with most companies delivering building materials, delivery obligation ends at the kerbside.
As well as running a fleet of our own vehicles, we also work with various couriers. By having this flexibility, we are able to select the cheapest delivery method for the particular part of the country we are delivering to. This enables us to keep our delivery charges as low as possible. If you would prefer to arrange your own haulage or collect yourself we can have your order picked in advance.