At Equestrian Fencing & Timber Ltd, we are here to help in any possible way.
Please find here below a list of the most Frequently Asked Questions with related Answers.
But if you need anymore information or have any queries, please contact us and we will be more than happy to help further.
WHY IS THERE VARIATION IN COLOUR?
Every tree is different, and therefore each individual board of timber will be different too. The colour and grain will allow the timber treatment process to penetrate the boards differently. Colour differences will usually become less pronounced over time but a consistent colour without variation will never be achieved.
WHY IS TIMBER TREATED?
Essentially, timber is treated to add an extra layer of durability, enhancing its suitability for purpose and extending its service life. These treatments permeate wood cells, creating a resistance against decay, pests, weather, fire, or general day to day use. The exact type of treatment will vary according to purpose. For example, timber used for fencing will need a coating to protect against weathering, which will usually be a UC3 or UC4 pressure treatment. Most timber will be treated against boring insects and decay, both of which can substantially reduce its structural integrity.
WHAT GRADE IS MY TIMBER?
Different boards of timber will be available in different grades, and some will not be graded whatsoever. Please look at the notes on the individual products pages
WHAT CAUSES MY TIMBER TO SHRINK & SPLIT?
Splitting in the timber is part of the natural drying process in hot weather and in some cases, these splits can close in wetter conditions and should not be viewed as flaws. Timber can shrink significantly in width, and also a small amount in the length in some cases. Due to the natural structure of the timber these changes can sometimes also cause some twisting or distortion which we are unable to predict in manufacture but have no effect on the structural integrity of the finished article.
IS TIMBER LONG LASTING?
Timber has been used in construction for millennia due to its longevity and durability. In fact, it can hold a load up to 14 times heavier than steel. Properly designed structures can last for decades without needing any maintenance beyond an occasional coat of paint or varnish. Complementing its natural strength, timber is extremely flexible, meaning that movement over time generally fails to cause damage.
WHY ARE THERE NO PRICES ON DRIVEWAY GATES?
Our Driveway Gates are all custom made to order. You can expect to receive a premium quality product made the exact size you require. For a quotation, please contact our sales team on 01329 835100, giving us the size you require & indicating whether you require posts and gate furniture.
CAN YOUR GATES BE AUTOMATED?
Yes- all of our custom made gates can be manufactured for the intention of gate automation. Please let us know at the quotation stage, as we will have to add a solid bottom bar to your gate which will alter the price slightly.
HOW DO I PLACE AN ORDER?
You can order most standard items online, and it is also possible to order over the telephone 01329 835100, by email firstname.lastname@example.org or to visit out yard- Equestrian Fencing & Timber Ltd, Hospital Road, Shirrell Heath, Southampton, Hampshire, SO32 2JR. Our website is full of useful hints & tips on how to work out your requirements, but if you would like any advice, please contact our sales team.
HOW DO I PAY?
When ordering Online, we accept most major Credit/Debit cards it is also possible to use Paypal to make payments Online. On the telephone or in store, we accept most major credit cards, cash & BACS (Computer Bank transfers). Credit/Debit cards are debited at time of order. We have a range of account options available to Trade, Commercial and Local Authorities. Should you wish to open a Trading Account for regular trading, please visit our Trade Accounts page.
HOW DO YOU DELIVER?
Our own fleet of vehicles range from Transit size to full size articulated lorries, and some have the option of a hi-ab offload. We also use couriers to deliver nationwide, which can be economy, next day or even SAME DAY delivery.
CAN I HAVE MY ORDER INSTALLED BY EQUESTRIAN FENCING & TIMBER LTD?
Yes, we do offer an installation service on large Agricultural Fencing jobs. Please contact us with details of your job requirement and we can then offer a competitive quotation
DO I HAVE TO BE IN WHEN YOU DELIVER?
No, you do not have to be in if you are happy for us to leave the materials in a safe place. Please note, that we offer a kerbside delivery using out own vehicles, and are unable to carry items to the back of the house etc. For more information, please see out Delivery Page